Helper

Job ID
2026-2708
Category
Customer Service/Support
Location : Location
CA-BC-Surrey
Workplace Type
Onsite
Initial Post Date: Canada Careers (External)
4/9/2026

About Us

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company that serves the commercial and residential construction markets across North America. With a commitment to innovation, quality, and customer satisfaction, FBM provides a wide range of construction products and services to contractors and builders.  Based in California, FBM has more than 7,000+ Employees and 400+ Locations across the United States and Canada.  FBM's Core Values of Safety First, Customer Driven, Valuing Our People, Integrity and the Pursuit of Excellence form the foundation for an excellent Customer experience that is recognized across the industry.

Overview

Position Overview

The position would be responsible for overseeing and optimizing inventory levels at customer locations by leveraging data-driven insights and collaborative supply chain practices. In this role, you would be  partner to customers, ensuring the right products are available at the right time while minimizing excess inventory and associated costs.

Working closely with customers, sales teams, and internal operations, this position monitors inventory performance, analyzes demand trends, and executes replenishment strategies using real-time data and systems such as SAP. You will plays a critical role in improving service levels, increasing operational efficiency, and strengthening customer relationships.

Responsibilities and Qualifications

Key Responsibilities

 

  1. Customer Service & Sales Support     
  • Maintain professional, courteous communication with customers before, during, and after sales
  • Provide knowledgeable product support and resolve issues efficiently
  • Assist walk-in customers and handle inquiries or complaints promptly
  • Drive profitable sales through effective selling, upselling, and cross-selling
  • Maintain organized paperwork and workspace

 

     2. Vehicle Operation/Delivery

  • Safely operate company vehicles (Work Van) 
  • Perform pre-trip and post-trip vehicle inspections to ensure safety and roadworthiness
  • Deliver building materials to job sites on time, unload and verify deliveries, and provide courteous, professional customer service
  • Stock, organize, and maintain stock programs to maximize sales
  • Inspect and secure truck loads before departure and ensure materials are properly staged per customer instructions
  • Possess basic knowledge of building materials, and delivery equipment
  •  

 

  1. Physical Job Requirements   
  • Frequent use of hands and arms for equipment operation, grasping and manipulation
  • Frequent driving or sitting in a truck, forklift or other similar equipment for multiple hours a day
  • Frequent pushing, pulling, lifting or carrying building materials weighing approximately 100 pounds, using proper lifting procedures; and occasionally pushing, pulling, lifting or carrying greater weights.  Pushing and pulling carts loaded carts over various distances and surfaces.  Some functions may be performed as a team
  • Additional physical requirements may be needed as duties are assigned

 

  1. Miscellaneous
  • Support our values in the stand areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
  • Product display merchandising
  • Other duties as assigned

 

Qualifications

  • Must posses a clean Class 5 abstract 
  • This role requires clear and professional communication in English for customer interactions, order processing, and team collaboration.

  • General knowledge about Constructions Supplies (power tools, hand tools, Fasteners, Safety Supplies and Hardware) Building Materials 

     

     

Compensation and Benefits

 Reports To

District Manager 

 

Compensation

The listed pay range reflects the expected base rate for this position. The actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.

  • Base: $22.00-$28.00 per hour

 

Benefits

At FBM, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work.  Our excellent package includes:

  • Extended Health Care
  • Dental
  • Vision
  • RRSP match program to support your long-term financial future
  • A career path designed with you in mind

Statements

Foundation Building Materials is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace across Canada.

 

We welcome applications from all qualified individuals, including Indigenous peoples, racialized communities, persons with disabilities, women, members of the 2SLGBTQIA+ community, and newcomers to Canada.

 

In accordance with applicable human rights and accessibility legislation, we are committed to providing accommodation throughout the hiring process and employment lifecycle. If you require accommodation at any stage, please contact talent@myfbm.com.

Salary Range

Min: CAD $22.00/Hr., Max: CAD $28.00/Hr.

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